Shipping worldwide
- Orders (excluding pre-order items) are normally fulfilled within 1 to 2 business days of order placement.
- All shipping estimates below include handling time.
- An email confirmation will be sent once your order has shipped.
Note: DHL does not ship to PO Boxes at this time.
North America |
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USAFree Standard Shipping (2 to 6 business days) |
CanadaStandard Shipping- 5 to 7 business days - FREE |
International |
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Please note that international customers (outside of Canada and the United States) may be subject to taxes or duties upon delivery
Europe Zone 1Germany, Belgium, Croatia, Denmark, Estonia, Finland, France, Hungary, Ireland, Latvia, Luxembourg, Netherlands, Spain, Sweden, Switzerland, Poland, Portugal, Bulgaria, Greece, Italy, Malta, Austria, Cyprus
Europe Zone 2Iceland, Lithuania, Norway, Romania, Slovakia, Slovenia, Czechia, Gibraltar Standard shipping ($200 and up) 2 to 3 weeks - FREE
United KingdomStandard shipping 2 to 3 weeks - FREE
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Australia, New ZealandStandard shipping ($200 and up) 2 to 4 weeks - FREE
Japan, Hong Kong SAR, South KoreaStandard shipping ($250 and up) 2 to 4 weeks - FREE
Malaysia, SingaporeStandard shipping ($250 and up) 2 to 4 weeks - FREE
Rest of worldStandard shipping 2 to 4 weeks - $19.99 |
RETURNS & EXCHANGES
We make it easy for you to try — and fall in love with — Unbound Merino.
If for any reason a piece is not right for you (or you need a different size), send it back for free. It’s simple: just use our complimentary return shipping and prepaid labels to get it back to us fast.
You can return or exchange clothing purchased directly from unbound-merino.com as long as it is unworn, unwashed, and in the original condition in which it was delivered. We are happy to offer a full refund or exchange for any reason within 90 days from the ship date.
Please note that exchanges are subject to availability, and a refund will be processed if the product you requested is unavailable.
All socks and underwear purchases are final sale and cannot be returned or exchanged for sanitary reasons. Final Sale items can't be returned or exchanged. Shipping costs on the original order (including duties and taxes) are not refundable. Refunds are issued to the original payment method on the order, which may include gift cards if one was used.
Visit returns.unboundmerino.com to begin your return or exchange.
Once you start a return or exchange, please note you have 28 days to ship the item back to us before the request expires. For orders delivered outside the US or Canada, we are unable to provide prepaid return labels at this time.
If you have any further questions, please contact us at [email protected]