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Getting Started with Unbound-Merino

1. Account Setup and Product Management

  • Create an account on Unbound-Merino to start selling and enjoy enhanced visibility, SEO benefits, and marketing support. Once your account is active, you can set up the Unbound-Merino sales channel, allowing your products to be automatically synchronized to our platform.
  • If you already have a Shopify store linked to Unbound-Merino, you will be asked to enter your Unbound-Merino password and click “Connect”. Shopify will then request payment authorization. There are no fixed monthly or one-time fees; you are only charged when an order is successfully completed through Unbound-Merino.
  • Once connected, new product listings and updates to existing items—including pricing, stock, and descriptions—will automatically sync with the platform. You can manage product visibility and details directly from your dashboard, ensuring accurate and consistent information for buyers. By connecting your store, you also agree to maintain accurate product information and comply with applicable laws and platform policies.

 

2. Orders, Support, and Marketing

  • All orders placed through Unbound-Merino can be tracked in a central dashboard. You can manage shipments, update order status, and handle returns efficiently. The platform supports integration with your existing fulfillment processes, helping streamline operations.
  • Our dedicated support team assists with customer inquiries, returns, and exchanges according to Unbound-Merino policies, ensuring smooth communication between sellers and buyers and maintaining high service standards.
  • Joining Unbound-Merino also provides additional marketing benefits. Your products gain greater exposure through platform-wide promotions and campaigns. SEO tools and analytics help track performance, while seasonal or featured promotions offer further opportunities to enhance visibility and sales.
  • Unbound-Merino is not responsible for losses resulting from inaccurate product data, delayed fulfillment, or non-compliance with platform standards.
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